All Systems Operational

Trados Cloud (EMEA) Operational
90 days ago
99.95 % uptime
Today
Login Services (EMEA) Operational
90 days ago
99.74 % uptime
Today
Customer Portal (EMEA) Operational
90 days ago
100.0 % uptime
Today
Linguistic Resources (EMEA) Operational
90 days ago
100.0 % uptime
Today
Projects (EMEA) Operational
90 days ago
99.91 % uptime
Today
Online Editor (EMEA) Operational
90 days ago
100.0 % uptime
Today
Public API (EMEA) Operational
90 days ago
100.0 % uptime
Today
Reports (EMEA) Operational
90 days ago
100.0 % uptime
Today
Trados Cloud (NASA) Operational
90 days ago
100.0 % uptime
Today
Login Services (NASA) Operational
90 days ago
100.0 % uptime
Today
Customer Portal (NASA) Operational
90 days ago
100.0 % uptime
Today
Linguistic Resources (NASA) Operational
90 days ago
100.0 % uptime
Today
Projects (NASA) Operational
90 days ago
100.0 % uptime
Today
Online Editor (NASA) Operational
90 days ago
100.0 % uptime
Today
Public API (NASA) Operational
90 days ago
100.0 % uptime
Today
Reports (NASA) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Postmortem - Read details
Aug 14, 19:39 UTC
Resolved - The incident is now resolved. A postmortem will be shared within the next 24 hours.

We thank you for your patience and understanding.

Aug 12, 15:46 UTC
Investigating - Dear Customer,

We are currently experiencing an issue affecting task processing. Our technical team is actively investigating the issue and working to restore normal processing as soon as possible.

We will provide timely updates as we make progress and keep you informed of any significant developments.

We apologize for the disruption and appreciate your patience and understanding.

Aug 12, 13:57 UTC

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Postmortem - Read details
Aug 7, 12:32 UTC
Resolved - As previously advised, we deployed an update to fix the authentication issue at approximately 07:00 UTC this morning. We have seen no further occurrences of this issue since the fix was deployed, so we will now mark this incident as resolved. If you continue to encounter issues please raise a support case via https://gateway.rws.com/
Aug 7, 11:08 UTC
Update - Please be advised, there have been no reoccurrences since our last update. The permanent fix is scheduled for deployment early tomorrow morning. We will advise once completed and proceed to change the incident status to resolved. A Post-Mortem will also be shared within the next 24 hours following an internal incident review.

Again we truly appreciate your patience and understanding and know that RWS is fully committed to offering its clients a reliable and stable service.

Thank you,

Aug 6, 19:05 UTC
Monitoring - Short recurring authentication issues happened during the day. The RWS team engineers have been investigating the situation.

We are sorry for the inconvenience and appreciate your time and patience while the RWS teams work on a permanent resolution.

Aug 6, 16:29 UTC