All Systems Operational

Uptime over the past 90 days. View historical uptime.
Trados Cloud (EMEA) Operational
90 days ago
99.94 % uptime
Today
Login Services (EMEA) Operational
90 days ago
99.74 % uptime
Today
Customer Portal (EMEA) Operational
90 days ago
100.0 % uptime
Today
Linguistic Resources (EMEA) Operational
90 days ago
100.0 % uptime
Today
Projects (EMEA) Operational
90 days ago
99.9 % uptime
Today
Online Editor (EMEA) Operational
90 days ago
100.0 % uptime
Today
Public API (EMEA) Operational
90 days ago
100.0 % uptime
Today
Reports (EMEA) Operational
90 days ago
100.0 % uptime
Today
Trados Cloud (NASA) Operational
90 days ago
100.0 % uptime
Today
Login Services (NASA) Operational
90 days ago
100.0 % uptime
Today
Customer Portal (NASA) Operational
90 days ago
100.0 % uptime
Today
Linguistic Resources (NASA) Operational
90 days ago
100.0 % uptime
Today
Projects (NASA) Operational
90 days ago
100.0 % uptime
Today
Online Editor (NASA) Operational
90 days ago
100.0 % uptime
Today
Public API (NASA) Operational
90 days ago
100.0 % uptime
Today
Reports (NASA) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Project Email Notifications Not Being Delivered
Postmortem - Read details
Sep 2, 13:37 UTC
Resolved - Dear Customer,

The issue causing delays in project-related email notifications has been resolved.

During the incident, users experienced delays in receiving project-related email notifications. Our teams investigated the issue and took the necessary actions to restore normal notification processing. Email notifications are now being delivered as expected, and the notification queue has returned to normal operating levels.

Any delayed notifications have been processed, and the service is functioning normally.

We apologize for the inconvenience this may have caused and appreciate your patience while we worked to resolve the issue.

If you continue to experience notification delivery problems, please contact support team via usual channels.
Sep 1, 11:47 UTC
Investigating - Dear Customer,

We are investigating an issue that may be causing delays in the delivery of project-related email notifications for Trados users.

As a result, you may experience delays in receiving notifications related to project activities. Our teams are actively investigating the issue and working to restore normal notification processing as quickly as possible.

We will provide further updates as soon as additional information becomes available.

We apologize for the inconvenience and appreciate your patience.
Sep 1, 09:49 UTC
Delays in Project Processing and Workflow Execution
Postmortem - Read details
Sep 2, 14:20 UTC
Resolved - Dear customer,

Our engineering teams have continued to monitor platform performance following the processing backlog reported earlier. Based on the latest observations, workflow processing has remained stable for approximately the last 20 hours, and platform health indicators continue to operate within expected ranges.

The queue backlog that was contributing to delays between workflow stages has been significantly reduced, and affected workflows are progressing normally. We are not currently observing the elevated processing delays that triggered the earlier notification.

As a precaution, we will continue to closely monitor platform performance and processing queues to ensure sustained stability. Should any further issues be identified, we will communicate updates promptly.

We sincerely apologize for any inconvenience caused by the earlier delays and appreciate your patience and understanding while our teams worked to restore normal operations.
Sep 1, 10:08 UTC
Monitoring - Dear clients,

As stated earlier, some files are experiencing significant delays during the Analysis and Pre-processing workflow stages. While tasks are successfully advancing to "Completed" and moving to subsequent stages (for example, taking approximately 10 minutes for individual analysis tasks), the hand-off and generation of successive tasks are experiencing a queue backlog.

Our latest platform metrics indicate that the system queue load is actively reducing and platform health indicators have returned to their optimal operational bands.

If you have urgent projects that appear stuck in the analysis stage, please try re-creating the project to trigger active task progression. We will continue to actively monitor the queue and system metrics through the night to ensure complete recovery.

We apologize for the inconvenience this delay has caused and appreciate your patience as we restore operations to full capacity.
Aug 31, 16:00 UTC
Identified - Dear Customer,

Our technical teams continue to actively investigate and address the underlying cause of the increased processing times. At this time, some projects may experience delays as they progress through various processing stages, resulting in longer-than-expected completion times.

As investigation and mitigation activities continue, you may continue to experience intermittent processing delays. We are closely monitoring the service and working to improve processing performance as quickly as possible.

We understand the impact this may have on your operations and appreciate your patience while we work to resolve the issue.

We will provide further updates as additional information becomes available.
Aug 31, 13:10 UTC
Investigating - Hello,

We are currently investigating a service degradation that is causing delays in workflow processing across the platform.

Our technical team is actively monitoring the environment and working to mitigate the impact. We will continue to provide updates as more information becomes available.

Apologies for any inconvenience this may cause.
Aug 31, 11:42 UTC

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

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