There were issues causing delays in project-related email notifications.
During the incident, users experienced delays in receiving project-related email notifications. Our teams investigated the issue and took the necessary actions to restore normal notification processing. Email notifications are now being delivered as expected, and the notification queue has returned to normal operating levels.
Any delayed notifications have been processed, and the service is functioning normally.
We apologize for the inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Our investigation into the root cause is ongoing. We will provide further information once the investigation has been completed.
If you continue to experience notification delivery problems, please contact support team via usual channels.
Posted Sep 30, 2026 - 14:11 UTC
This incident affected: Trados Cloud (EMEA) (Projects (EMEA)).